1. Shipping & Delivery Timeline
At SecureTechX, we strive to ensure that your orders are delivered safely and on time. Our standard delivery timelines are as follows:
- Order Processing: Orders are processed within 1-2 business days after payment confirmation.
- Delivery Time:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days (additional charges apply)
- International Shipping: 7-14 business days
2. Shipping Charges
Shipping charges vary based on location, product weight, and shipping method selected at checkout. Any applicable shipping fees will be displayed before finalizing the order.
3. Order Tracking
Once your order is shipped, you will receive a tracking ID via email or SMS to track your shipment in real time.
4. Delivery Locations
We currently deliver across [mention serviceable areas/countries]. If your location is not covered, please contact us before placing an order.
5. Failed Delivery Attempts
Our courier partners will attempt delivery twice. If the delivery fails both times due to an incorrect address or unavailability, the package may be returned to us. Additional shipping charges may apply for re-dispatch.
6. Damaged or Missing Items
- If your order arrives damaged, defective, or with missing items, please report it within 48 hours of delivery with photos/videos as proof.
- We will arrange for a replacement or refund as per our Return & Refund Policy.
7. Contact Us
For any delivery-related queries, feel free to contact our support team:
📧 securetrackx@gmail.com
📞 +919448444437